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Local SEO: How Vending Companies Can Make the Most of It Local SEO: How Vending Companies Can Make the Most of It

Written by Emily on February 20, 2024

Emily / February 20, 2024

Search engine optimization, or SEO, is a term you’ve likely heard before. It can be quite helpful to vending businesses looking to grow their client base as it gets their name higher on internet search results. Local SEO is a more specific type of SEO. It lets a company boost its ranking in a specific geographical area. Vending companies that maximize local SEO stand a better chance of attracting the right local audience. This can ultimately lead to new clients and more sales.

How does local SEO work? Keep reading to find out the ins and outs of local SEO as well as how you can enhance yours.

Local SEO is Vital to Break Room Service Providers

Vending, micro-market, and office coffee service providers often cater to specific service areas. Therefore, they want to focus on SEO results for those geographic locations. This is where local SEO comes in. Tailoring your online content to maximize keywords that are hyper-focused on city names, local area nicknames, and other local jargon will help improve your local SEO.

While local keywords have always been important for vending website SEO, there is even more urgency now. Google reports that more people are using keywords like “near me” than ever before. In two years, that query has risen 200%. If your local SEO isn’t optimized, you could be missing out.

4 Tips to Improve Local SEO

Keywords | Search Engines | Ranking

1. Include Your Address

There are several ways to optimize your website for local search. The first is to include your address. Search engines use this to decide if you are “near” someone using the search term “near me.”

Some operators don’t want to include their company’s physical address for personal or privacy reasons. But the benefits outweigh the risk of a client dropping by. Besides, having an address makes your company look more professional and trustworthy.

2. Pair City Names and Services

A second way to boost local SEO is to use local keywords in your website text. This means including city names as often as logical. Be careful not to over-stuff your site.  This could actually have a negative effect and lower your ranking. The rule of thumb is if the text reads well, you should be okay with the number of keywords.

Tip: It’s best to pair local keywords with the names of services your customers are searching for. For example, write about your reliable “CITY vending machines” to help connect your company with those searching for vending machines in your “CITY”.

3. Add Local SEO to Blogs

Third, write blogs and publish them on your social media platforms. Blogs are a great way to add content that is recognized by search engines. Highlighting local search terms throughout your blogs will boost your rankings for these keywords.

Be sure your blog includes backlinks to your website too. When readers click on your blog’s backlinks they will go directly to your website and discover more relevant content for their local area.

4. Consider Multiple, Local Landing Pages

Finally, get in the mind of someone searching for your services. If they want vending in a certain city and click through to your website, will they see that city named? Will there at least be a nearby city or region that tells them you service their area? This is what the user expects.

Some vending operators have multiple locations that aren’t close to each other. In this case, the operator might want to have a different website landing page for each location. That way, each page can contain words with a local focus that makes sense to the person searching. You’ll get a better sales lead this way, too.

Don’t Forget a Google Business Listing

A Google Business Listing will benefit your local SEO. How? Google Business Listings display prominently on Google search.  Plus, Google uses it to understand where your company is located. This allows it to show your company in a list of appropriate results for a “near me” or “city” search.

Ensure your Google Business Listing is complete and promotes your company and its services. It should contain a clear description of your offerings. Be sure the hours of operation and physical address of your workplace are current. Remember, your address also boosts your local SEO. You will also want to include photos of your services and company in your listing. This will help you make a personal connection and seem more attractive to someone searching for your services.

Tip: Encourage your local customers to provide reviews on your Google Business Listing. This validates your services in the eyes of potential clients. And be sure to respond to the reviews. This will show your company cares about providing great customer service and values customer feedback.

Optimize Your Website with More Local SEO Keywords

Strong local SEO is vital to vending companies. Utilizing keywords that reflect the city and regions you service, including your address on your website, and optimizing your Googe Business Listing will help you attract the right clients in the right service areas. Simply put, it will make your business easier to find when a client types in “vending near me.”

For more information about vending marketing, reach out to VendCentral. We offer digital sales and marketing services and specialize in top-notch local SEO for vending operators.

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7 Reasons to Consider a Vending Marketing Program in 2024 7 Reasons to Consider a Vending Marketing Program in 2024

Written by Emily on October 10, 2023

Emily / October 10, 2023

Is a Vending Marketing Program in your business plan for next year? If not, you may want to consider it. The right Vending Marketing Program can act as a compass to guide your refreshment services business toward success. How exactly? Well, that’s what this blog is all about. Keep reading to find out the seven reasons why you should invest in a Vending Marketing Program.

1. Capitalize on Marketing Trends

Running a business dedicated to breakroom services takes time and know-how. That makes it hard to also captialize on marketing trends, which change often. Fortunately, that is exactly what a Vending Marketing Program does. The VendCentral team is committed to modern, effective, and on trend marketing practices that work for our industry. We ensure your refreshment services business utilizes the right methods and to keep pace with how customers are shopping.

2. Stand Above the Competition

VendCentral offers a variety of programs tailored to your needs. We look at your company, your goals, and your location. Then we put together an action plan to boost your SEO and give you an edge over your competition.

3. Amplify Sales and Conversion Rates

The best sales tools for your vending business are your website and marketing strategy. It is these that bring HR and facility managers in for a look and then turn them into customers. VendCentral will guide these prospects from interest to contract, boosting your sales.

4. Forge Lasting Customer Connections

VendCentral’s marketing programs not only bring in prospects, they also grow existing client relationships. Tailored web content and social media are effective at fostering loyalty. This leads to more referrals, upgrades, and overall growth for your vending company.

Why Market | Breakroom Services | Grow Sales

5. Grow through Data-Driven Insights

Marketing can be hard to analyze. Is it attracting new clients? How about expanding your reach? To answer these questions, VendCentral uses a data-driven approach. We look at the analytics in order to refine marketing strategies and boost the effectiveness of your program.

6. Adapt to Industry Shifts

The convenience services industry has shifted and evolved over the years to give customers what they want. Your marketing approach needs to stay nimble too. Your online messaging to prospects and clients must always be up to date and on target. Our programs refine your approach as needed with plenty of marketing expertise.

7. Strengthen Brand Identity

Customers, prospects, and even potential new employees must be able to clearly understand and connect with your vending company. That’s why our marketing programs consistently reinforce your brand identity. This fosters recognition and leaves a lasting impression on your audience.

A Vending Marketing Program Leads to Higher Sales

In the end, a VendCentral marketing program provides a clear pathway to growth for your refreshment services business. Our know-how helps you navigate your marketing through a dynamic landscape and come out ahead.

Learn more about the different marketing programs available. Or, contact VendCentral to discuss which Vending Marketing Program works best for you. You can reach us at (866) 699-8363 or info@vendcentral.com.

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Why Vending Operators Need to be Social Selling Why Vending Operators Need to be Social Selling

Written by Emily on September 18, 2023

Emily / September 18, 2023

Social selling and other types of sales are key to all businesses, especially breakroom services. Why? Because a well-stocked vending machine or hard-working office coffee brewer goes mostly unnoticed by decision makers.

How then do you ensure the facility manager remembers your great breakroom service? How do you have the type of relationship with a client’s HR that will last years? And what about new customers? How will you show them that you can give the personalized service that they want? This is where social selling comes in.

What is Social Selling?

First, let’s define this type of selling. In a nutshell, social selling is a method of building relationships using social media. Typically, it’s done through LinkedIn, Facebook, Twitter, and Instagram. The idea is to engage customers, old and new, and show your talent and service level. As a result, sales increase.

Why Social Selling Works

Social selling is highly successful for B2B customers. That is because it can be a significant investment for the company, either in subsidized services or a long contract. Because of that many B2B buyers, like office managers, do research online before reaching out to a salesperson. This is the main reason social selling works so well. It is about building trust and showing the level of knowledge and service your company is about.

Vending Sales Growth | Customer Engagement | Breakroom Marketing

Other Benefits of Social Selling

There are many other reasons you should be using this selling approach. Here are some key perks to build the case for this type of sales.

Cost-Efficient

Compared to advertising and cold calls, social selling can get you a better return for the money. That is due to the fact that social media platforms offer free and paid ways to connect with that ideal customer.

Data Driven

Social media platforms offer reports and tools to see engagement. These analytics give you measurable metrics about how you are doing. The insights can also help you refine your strategies to produce better results.

Competitive Edge

Social selling helps your business stand out. In the way reviews help your company, being on social media platforms will too. Customers will see your presence online and how you connect with others. This boosts your brand in their minds. It shows you are customer-focused, responsive, and helpful. That will set you apart from the other vendors in the area.

Social Selling is an Important Tool

In the end, this type of selling helps get the trust of facility managers and other breakroom service buyers. It shows that you are a reliable expert and care about your clients. It also lets you reach a wider group of people in a cost-efficient way. Don’t forget that the results are measurable, so you can pivot, and gain the upper hand over the vending competition. Thus, drive up sales.

Need some help? VendCentral is a digital marketing company just for the vending industry. We can help you with building relationships online that result in higher sales. Discuss your options today by calling (866) 699-8363 or emailing info@vendcentral.com.

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Top 10 Vending Website Turnoffs To Avoid Top 10 Vending Website Turnoffs To Avoid

Written by Taylor Hicks on August 9, 2023

Taylor Hicks / August 9, 2023

In today’s world, your vending website is the face of your small business. It leaves a lasting impact on potential customers. To ensure they are engaged and motivated to reach out to your brand, it is a must to avoid common website turnoffs.

Vending Website Turnoffs Customers Want You to Know

As digital marketing experts, we know you need a strong online presence, and what can happen without one. That is why we’ve made this list of the top website turnoffs to avoid. Let’s explore these pitfalls and learn how to change your vending website into a lead and revenue-generating machine!

1. “Look at Me” Content

Customers are not interested in overwhelming self-promotion. This includes long lists of features and all the services you could offer them. Instead, to have a good vending website, aim to educate with concise content. Focus on the needs of your potential vending customers and how you can help. 

2. Blurry Branding

It’s good to be clear. And that includes your branding. It should be visible, consistent, and concise. When building a brand, strive to be known for one thing that sets your vending business apart. This will help build credibility and instill confidence in potential clients.

3. No Credibility

When promoting yourself, it is important to prove what you say is true. That is why you must add elements to your vending website that boost your credibility. One way to do this is with customer testimonials. These comments about your service go a long way in showing that you do what you say you do. Another way to gain credibility is by listing awards and achievements. This can help foster trust with new customers.

4. Clumsy Contact Options

Avoid complex or broken Contact Us forms on your website. Instead, make it very easy for visitors to reach out online. Put phone numbers and your email address on every page too. And ensure the information is current. That way it is simple for potential customers to contact you in whatever way they choose. Seamless communication is a great way to boost confidence in your business. 

5. Poor Vending Website SEO Structure

Don’t miss out on being seen. This is how you gain customers. So it is vital to optimize your vending website for search engines. Not including proper search engine optimization (SEO) could mean your website is not visible in search results. 

6. Using Only Stock Photography

Consider investing in personal content, like images. It is worth the cost as it better reflects the core of your business. On the other hand, stock photos may not be accurate. This can have a negative impact on your credibility with customers. Instead, why not showcase your unique brand identity via authentic images?

Website Tips | Avoid Mistakes | Potential Customers

7. Typos in Vending Website Text

It’s vital to ensure your website content is free from spelling errors. Why? Because it shows you are professional. Plus, website visitors will like your attention to detail. Both things are important to breakroom service decision-makers. 

8. Confusing Vending Website Navigation

Make sure that your website’s pages are easy to move through. Simple, clear menus and working links are key. This way visitors are sure to have a positive experience while using your vending website.

9. Not Showing Your Work

Demonstrate your expertise with case studies and portfolios to build credibility and instill confidence in potential clients. A fun way to do this is by posting before and after photos of breakroom installs.

10. Vending Website Not Optimized For Mobile

Lastly, embrace a responsive website design. This means a site that shows up well on a mobile device. Why? Because there is a growing mobile audience searching for services via phone and tablet. Plus, it will improve your SEO rankings.

Swap Vending Website Turnoffs for Digital Know-How

Transform your website into a lead and revenue-building powerhouse by avoiding these turnoffs. Consider VendCentral your go-to source! We can optimize your online presence and impress visitors. Together, we can ensure your vending business stands out in the digital world. To get started, contact us at (866) 699-8363 or visit us online. We can’t wait to hear from you!

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Money Matters: Email Marketing Benefits, Part 2 Money Matters: Email Marketing Benefits, Part 2

Written by Emily on July 12, 2023

Emily / July 12, 2023

Welcome to part 2 of our blog series on the benefits of email marketing! If you didn’t catch part 1, make sure to give it a read first to learn about the first six ways it helps your vending business succeed. If you already know how it influences business-to-business decision-makers, then you’re ready to keep reading. In this final part, we’ll focus on the power of email marketing and how it saves money for vending operators.

7. Getting Low-Cost Leads

Email marketing is a great tool for increasing leads for your sales team. It removes the need for cold calling or having a feet-on-the-ground approach. With its personalized message, you can nurture email leads and guide them through the sales funnel, virtually. In addition, you can further qualify leads so your sales team has high-value prospects that are more likely to turn into new customers.

8. Reaching the Right People

Use email marketing to target messages to specific customers. For example, talk about the ease of vending machines to the facility manager. Or tout the corporate wellness benefits of your healthy snacks program to the human resource manager. In the end, this kind of marketing lets you create just the right message for the customer you’re hoping to reach. That will make them more likely to take action and stay engaged.

9. Marketing Cost Effectively

Without the need for printing, postage, or advertising space, email marketing can result in significant cost savings. Plus, your vending business still looks professional thanks to a well-designed layout and user-friendly email platform. Thus, this type of marketing is a truly budget-friendly solution.

10. Being Valuable to the Customer

Being quick and targeted means email marketing is more valuable to your customers. An email can share relevant updates, exclusive offers, and discounts, all of which are likely of interest to your clients. The more your content is relevant to your email list, the better you keep them engaged. That results in a higher ROI.

11. Owning Your Message

Email marketing gives you full control of your message. You control who sees your email and what they see. Therefore, it’s a direct line of communication. You do not need to rely on third parties or algorithms. Quite simply, you are in charge. That’s priceless.

Sales Growth | Engagement | VendCentral

12. Driving Brand Awareness

When sent consistently, email marketing does a great job of promoting your brand. The content reinforces your message, showcases your break room products and services, and highlights your experience in the industry. It helps your vending company stay top-of-mind for your customers.

Use the Benefits of Email Marketing to Grow

In the end, a vending business can drive up lead quality and boost conversions with the help of digital marketing solutions, like emails. This will ultimately lead to growth from current and new customers.

Interested? Consider VendCentral as your go-to resource for personalized email marketing that can take your business to the next level! Reach out today at (866) 699-8363.

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Inbox Influence: Email Marketing Benefits, Part 1 Inbox Influence: Email Marketing Benefits, Part 1

Written by Emily on June 22, 2023

Emily / June 22, 2023

Email marketing is a powerful tool for vending businesses of all sizes. Why? Because it’s how your company can build and nurture relationships with refreshment service customers. 

Especially with business-to-business decision-makers, email is key. It’s preferred over paper mailers and phone calls by most of your current and potential clients. Just ask them. That makes email marketing a must for your vending marketing strategy. 

Because email marketing is such a vital part of a company’s growth and success, we’ve broken down its benefits. Read on for six ways it will help your breakroom services company succeed. 

1. Tailoring Messages

One thing email marketing lets you do is create a message geared toward each customer. Custom content better resonates with recipients. The more the customer feels the information is helpful and on target, the more they will open and click on the emails you send. This boosts engagement and conversion rates. Which is the goal of any email campaign!

2. Getting Feeback and Insight

In a service business, like vending, you need to know what your customers think. So, include links to surveys and feedback forms in your email marketing. This gives you a way to gain insights into the satisfaction level of your customer. It’s also a great way to get suggestions on how to improve your service and better meet their needs. This creates a strong connection and drives up loyalty.

3. Boosting Sales

When an email is done well, it can entice customers to take action. They will buy more products, add a line of service, or take advantage of your promotional deal. This will boost your revenue and profitability!

Online Marketing | Increase Customers | Email Engagement

4. Sharing Your News

Emails make it easy to communicate often with facility managers and human resource personnel in charge of breakroom services. Maybe you send a monthly informative enewsletter or digital company update as needed. However you design your email marketing, it keeps clients in the know about your offerings, any promotions, and the industry news. This is an ideal way to foster trust and power up the customer relationship.

5. Increases Website Visits

Including a call-to-action in your emails can lead to traffic for your website. For example, “Click Here to Learn More” could take an interested facility manager to your water filtration service page and get you some extra revenue. Ultimately, boosting website traffic is good as it leads to more conversions. Whether that means more customers or a higher ticket for an existing customer, it’s a win-win!

6. Getting Info Out Quickly

One of the best things about email marketing is that it’s digital. Meaning it doesn’t take as long to plan and produce as print materials. Emails can be crafted and sent closer to a promo deadline, in a certain season, or as a result of a certain event, like a company anniversary. The digital world moves fast. So, it makes sense that your email campaigns would too!

And We’re Not Done Yet…

There are plenty more benefits to email marketing. That’s why VendCentral offers marketing programs that make email marketing simple and easy. Think custom email campaigns that will “WOW” your target vending client. Or, simply build loyalty. Give VendCentral a call at (866) 699-8363.

And stay tuned for Part 2 in our email marketing benefits series. In that one, we talk money benefits. Trust us, you won’t want to miss it!

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Supercharge Sales: Unleash the Power of Online Ordering with Supply Wizards Supercharge Sales: Unleash the Power of Online Ordering with Supply Wizards

Written by Emily on June 6, 2023

Emily / June 6, 2023

Supply Wizards’ online ordering platform is a great way to increase sales and customer satisfaction. Why? To put it simply, it makes ordering a snap for busy facility and office managers. It lets them browse products, which they love to do, and quickly order what they need for the office break room. Plus, online ordering often results in more items being ordered per transaction. It’s a win-win. 

So, how do you add online ordering to your refreshment services website? With the help of Supply Wizards, you can get an easy-to-use online ordering platform added to your website. Your customers can look at available products and submit orders, upping office and bulk pantry sales. In fact, office coffee service operators see a 24% boost in sales when using Supply Wizards. That’s a big jump!

Curious to explore the wonders of Supply Wizards? Keep reading for more details and benefits.

Customers See What You Want Them to See

Your office coffee and pantry customers aren’t all the same. So, it doesn’t make sense that their online ordering menu looks different than your other customers. Supply Wizards lets you customize your product menus for each of your customers. Yes, that’s right! When the customer logs in, they see the product list and pricing you want them to see. 

Even better, you can customize the online ordering any way you need. Show select items, sell products individually or by the case, and have seasonal options.

Products Online | Office Coffee Ordering | Customer Service

Use Supply Wizards for Promotions

Want to promote new products and special deals to customers? Their user-friendly online ordering software makes this a hassle-free task. It’s a great boost to your sales strategy and makes customers happy! Set promotional banners to display specific items to all customers at key times. Doing so will make it hard for them to pass up on a good deal or new item!

Save Time on Orders and Reduce Errors

It’s no secret that one of the biggest hassles of break room supply ordering is manual entry. When orders are taken via phone or email, there can be errors when processing the order. This is a common pain point for many operators.

If you’re looking for a way to simplify your ordering process, you’re in luck! The solution is Supply Wizards, which integrates seamlessly with your Vending Management Software (VMS). An order is placed online and then goes immediately into the VMS. It streamlines your order management process and eliminates the need to manually enter orders.

Getting Started with Supply Wizards is Quick and Simple

Supply Wizards’ online ordering platform isn’t difficult to use or learn. It was built with simplicity in mind. Plus, their dedicated team will guide you through the setup process so you can start receiving orders right away. 

A Team Committed to Operators

This isn’t your average online ordering software. It’s a unique e-commerce solution made for office coffee service operators. It can boost sales, make customers happy, and save time and money. Plus, the Supply Wizards’ team is full of convenience service veterans who want to see the industry thrive and your sales grow! 

Reach out to VendCentral today at (866) 699-8363 to discuss online ordering. Trust us, you’ll be glad you did!

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NAMA Show 2023: The Future of Refreshment Services NAMA Show 2023: The Future of Refreshment Services

Written by Taylor Hicks on May 24, 2023

Taylor Hicks / May 24, 2023

The NAMA show, hosted by the National Automatic Merchandising Association in Atlanta, brought together leaders, innovators, and enthusiasts in the refreshment services industry. The VendCentral team had the privilege of exploring the trade show floor, attending panels, and networking with key players in the industry. From exciting innovations found at “Imagination Way” to the launch of new products, the show left a lasting impression.

Interested in learning more about the world of possibilities for the industry’s future? Keep reading to discover a few of the show’s highlights, latest product trends, and more!

Office coffee service | Specialty Coffee | Bean-to-cup coffeeLocal Coffee Roasters | Coffee Marketing | Coffee Marketing SolutionsStarbucks Coffee | Craft Coffee | Breakroom ServicesCoffee Equipment | Cold Brew Coffee | Office Coffee SuppliersCoffee and tea service | Coffee Marketing | Refreshment Services Industry

Coffee, Coffee, & More Coffee!

Office coffee took center stage at the NAMA Show, capturing the attention of attendees at every turn. The Emblem bean-to-cup coffee brewer was ever-present with its exceptional on-demand brewing capabilities. Definitely, a staple to include on your office coffee equipment roster. National brands and local coffee roasters, including Segafredo, Seattle’s Best, Starbucks, Ellis Coffee Company, Bodecker Brewed, and more kept everyone fueled throughout the 3-day show.

Additionally, the popularity of on-the-go coffee options, including nitro brew, cold brew, and canned coffee is undeniable. Brands such as RISE, La Colombe, Wandering Bear, and Costa Coffee made a significant impact, offering unique coffee drinking experiences for attendees.

Breakroom beverages | Energy Drinks | Product PromotionsHealthy Beverages | Beverage Trends | Popular ProductsCold Brew Coffee | Canned Coffee | Coffee BrandsRed Bull Energy Drinks | Energy Drinks | Brand MarketingZevia | Product Marketing | Branding

Bubbling with Excitement: NAMA Beverage Takeaways

The NAMA Show showcased the latest trends in the beverage industry. It came as no surprise that energy drinks continued to dominate. Well-established brands like Red Bull, Celsius, Monster, and C4 Energy drew substantial attention. However, the show also provided a platform for up-and-coming brands such as Alani Nu, PHOCUS, UpTime, and Sparkling Ice Energy Drinks to make their mark.

Better-for-you beverages were another highlight of the event. Healthy soda alternatives like Poppi, Zevia, and Good Mood made their debut, captivating attendees with their healthier and more flavorful options for the refreshment services market.

Hot Food Vending Machine | Just Baked Kiosk | Modern Vending MachinesVending Equipment | State-of-the-art Technology | Grab-and-go ProductsSEED Technology | Marketing Customer | Marketing SolutionsCustomer Service | Vending Machines | ZippyAssistMicro-Market Technology | Payment Versatility | Micro-Market Solutions

New-Age Vending Equipment & Technology

In the realm of vending equipment, the NAMA show revealed groundbreaking innovations. For example, Just Baked’s hot food kiosk was a must-see. Offering a wide range of delicious meal and dessert options, you can select, pay, and be eating in minutes. The convenience and quality of these hot and fresh treats left a delightful and memorable impression on everyone’s taste buds.

Supply Wizards Supply Wizards wowed the crowd with their revolutionized online ordering process. Their user-friendly software seamlessly integrates with operators’ Vending Management Systems (VMS), making invoicing and tracking inventory a simple task! On average, operators have seen an increase in order sizes by 24% when using Supply Wizards for their online ordering. Therefore, this product is ideal for operators looking to grow their office coffee and pantry services!

ZippyAssist ZippyAssist emerged as a game-changer, enabling vending operators to provide immediate support to customers. With simple-to-use features like instant refunds and maintenance requests, they’ve streamlined customer service. This text-based platform accessed from a customer’s mobile phone is helping operators across the globe enhance their unattended retail experience.

Team Work | Workplace Culture | Team BuildingLearning | Connection | Network | Sales

Embracing the NAMA Show Momentum

Overall, the NAMA show was a resounding success leaving operators inspired by new ideas and technology for the refreshment service industry. From the aroma of freshly brewed coffee to the introduction of cutting-edge vending equipment, this event set the stage for a future of innovation and growth. The VendCentral team looks forward to implementing the lessons learned and supporting the members of our industry through comprehensive marketing services.

VendCentral is solely focused on the refreshment services industry. Contact us to learn how our marketing programs can help your business GROW!

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Want Better Vending Customer Service in 30 Days? Try ZippyAssist! Want Better Vending Customer Service in 30 Days? Try ZippyAssist!

Written by Emily on May 15, 2023

Emily / May 15, 2023

ZippyAssist strengthens the biggest concern of vending customers – service. Its cutting-edge technology opens a connection between you and your customers, 24/7. It builds trust in self-service and unattended retail, driving up sales and retention. And it doesn’t take long before vending machine and micro-market users know about it. It turns a service issue into a chance to give great customer service! 

Keep reading to find out exactly what ZippyAssist is and its many benefits.

Speedy Customer Service

ZippyAssist is a mobile-first customer support and engagement platform. That means your customers can use their smartphones to reach out to you about the refreshment services in their breakroom. It is simple to use and provides the immediate support that your customers want. In other words, ZippyAssist builds trust and consumer confidence

Consider ZippyAssist Your Virtual Assistant

Simply by texting, customers can let you know what’s happening in the break room. ZippyAssist collects the info and reports it to you. Customers may ask for a new product. Or, they could send details about an issue keeping them from being able to buy. Whatever it is, ZippyAssist is there to make the exchange simple and positive.

Say Hello to “One-Click” Refunds

One of the best features of ZippyAssist is how easy it is to issue a refund. After all, stuck products and kiosk malfunctions happen. Customers get upset if their money isn’t returned fast. 

ZippyAssist makes it easy and simple to give a refund. Minutes after receiving a request for a refund, you can issue it using a mobile payment app. Give the user money via Paypal, Venmo (US only), Cheque/cash, or Zelle (coming soon). The refund happens in an instant, making the customer happy. 

Client Retention | Easy Vending Refunds | Increase Sales

Try ZippyAssist Yourself!

There’s no better way to see what it can do for your refreshment services company than try it yourself. Text: 1011 to 925-744-7770. You’ll be directed to a link that shows exactly what customers see. You can get help, give feedback, or even learn more about the features and benefits

Get ZippyAssist for Your Break Room Services Company 

Don’t let poor customer service be the reason any of your clients switch. Get ZippyAssist to show decision-makers you’ve invested in high-quality service. Plus, it’s a great tool to show facility managers and human resource professionals. Now they don’t need to deal with refunds, plus, it offers a better staff experience. That’s a winning combo. 

Don’t hesitate to boost sales and client retention. Reach out to VendCentral today about ZippyAssit. Contact us at (866) 699-8363 or visit us online.

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Creating A New Vending Website? Here’s What You Need To Know Creating A New Vending Website? Here’s What You Need To Know

Written by Emily on April 12, 2023

Emily / April 12, 2023

When it’s time for your vending company to create a new website there’s a lot to consider. After all, this is where facility managers and human resource managers learn about your company. The new website needs to showcase your brand identity and offer everything your current customers and prospects want to learn.

To get you started, here are some of our new vending website MUSTS.

Start With Services & Products

A clear message about what your vending company offers must be front and center. That means links for each service. In fact, each service should have at least one dedicated webpage. Focus on showing the service with great-looking custom pictures. Plus, include short descriptions that tell why the service is a benefit.

Online Branding | Vending Leads | Breakroom Marketing

Enhance the User Experience

For business-to-business (B2B) websites like yours, it’s important to optimize the customer experience. Ensure information is up-to-date, links work, and most importantly, everything loads quickly. Nothing frustrates potential clients more than a website that takes several seconds to load (or never does).

It is also critical your new website displays well on a mobile device. Statista reports that 16% of B2B website traffic was from mobile in 2022. The number is growing, suggesting that mobile devices will be used more in the future. Don’t miss a sale because you’re counting on a desktop user! Ensure your website is mobile-optimized.

A New Vending Website Needs Custom Content

Your vending website needs to show who you are as a company. That means personalization. Be open to including photos of your team, warehouse, and the breakrooms you service. Having more than stock photos on your website will help decision-makers relate to your business. A great place to personalize is an About Us page, which can tell your company’s story.

On your new website, don’t forget to create a space for blogs. Writing a blog is a great way to highlight your vending business’ personality, showcase the breakroom services you offer, and help your search engine optimization (SEO).

Generate Leads With a New Vending Website

Your website acts as a sales tool 24/7. Ensure it’s seen by focusing on services and custom content that is full of SEO keywords. That way prospects in your area find your refreshment services company.

Need to know more about what makes a good vending website? Ask VendCentral, the convenience services industry’s digital marketing experts. We offer different levels of marketing support to match your need. Learn more about how one of our vending marketing programs can drive sales by contacting us at info@vendcentral.com or (866) 699-8363.

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