Speedy customer support is at your fingertips with ZippyAssist
Speedy customer support is at your fingertips with ZippyAssist
ZippyAssist takes our award-winning customer service tool and makes it even more effective and easy to use. Specifically designed for the refreshment industry, ZippyAssist allows you to deliver excellent service and increase machine productivity. ZippyAssist maximizes efficiencies for your office staff and route drivers too.
How Does It Work?
ZippyAssist is a web based mobile app that provides easy, automated communication with your customers via their smart phone. Customers can receive important information, report problems, request new products, and more. You can then track and respond to those issues immediately.
Want to see COVID-19 health & safety precautions? Need a refund? Out of a favorite item? Want to provide feedback? ZippyAssist provides a simple, convenient way for customers to contact you without ever having to bother the facility manager or pick up the phone. Facility managers love it because it allows them to focus on more important things. Route drivers also love it because it provides them with the support they need to solve problems quickly and proactively.
Managing customer refunds just got a whole lot easier.
ZippyAssist gives you the power to provide immediate refunds at the touch of button. Once you approve them, payments are securely processed and deposited directly into your customers’ online accounts. What could be easier?
Experience the Benefits
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Reduce missed sales due to out of stock products
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Process automatic, online customer refund payments
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Track product requests and improve assortments
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Receive positive reviews and learn how to improve
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Fix machine problems FAST
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Reduce facility managers' involvement and free up their time
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Improve operational efficiencies
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Differentiate from your competitors