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Written by Katie Waxman on April 8, 2024

Strong digital marketing tools are important for your vending services business. They can also make your sales team far more effective. Digital marketing influences decision making and attracts and converts leads. That makes them well worth the investment.

Which digital marketing tools are most important for your sales team?  The shortlist is a website, content marketing, and online reviews. Let’s explain why:

3 Vital Digital Marketing Tools

1. A User-Friendly Website

A well-designed website can convert prospects into leads for your sales team. The best websites are SEO optimized to rank higher in search results. This makes it easier for prospects to find you. Once they reach your site, a first impression will either capture their interest or make them click elsewhere. Your website must be visually appealing and easy to navigate on desktops and smartphones. And, nothing turns potential clients off faster than a confusing or slow-to-load site.

Be sure your website is always up to date with the latest information about your products and services. That way it can also serve as a strong reference point for your sales team when they are engaging with a lead.  And be sure to highlight what makes your business unique and ahead of the competition! Tout your strengths and make it easy for your sales team to reinforce why leads should pick you over a competitor.

2. Engaging Content Marketing

It is often said that content is king. And it is indeed an essential digital marketing tool. To make sure your content supports your sales goals, you need a strategy. It helps ensure all content forms, from blogs to emails, will have an engaging message.

Through content, your sales team can engage prospects easily. They’ll also stay connected with existing customers and make them aware of upgrade opportunities. Publish and share content regularly to reinforce your company’s expertise. Keep readers in the know about trending products, services, and equipment. Use content to highlight seasonal promotions, build client trust, or start a dialogue. Creating content your sales team can access and share will help them network and grow sales.

3. Online Reviews

Sales become easy when your current clients help build trust in your company. That is why online reviews and testimonials are so valuable. Asking your customers to provide a few kind words about your business goes a long way.

Google and Facebook are great places to gain reviews. Make it simple for happy customers to provide a review by sending them your review link. If you get verbal or emailed praise from a client, ask if you can share it on your website. The answer will most likely be yes!

Reviews are powerful influencers. When your company can show a standard of great service, your sales team will find closing deals is much easier. That’s the value of reviews.

Digital Marketing Tools Make Sales Easier

With the right digital marketing tools at your sales team’s fingertips, success becomes easier to achieve. Start with a user-friendly website and strong content marketing. Then make sure customers are singing your praises online. These are tools your sales force can rely on to find leads and close deals.

VendCentral has a toolbox filled with strong digital marketing materials to grow your vending business. Reach out today to gain leads and grow profits.

Written by Katie Waxman on February 20, 2024

Search engine optimization, or SEO, is a term you’ve likely heard before. It can be quite helpful to vending businesses looking to grow their client base as it gets their name higher on internet search results. Local SEO is a more specific type of SEO. It lets a company boost its ranking in a specific geographical area. Vending companies that maximize local SEO stand a better chance of attracting the right local audience. This can ultimately lead to new clients and more sales.

How does local SEO work? Keep reading to find out the ins and outs of local SEO as well as how you can enhance yours.

Local SEO is Vital to Break Room Service Providers

Vending, micro-market, and office coffee service providers often cater to specific service areas. Therefore, they want to focus on SEO results for those geographic locations. This is where local SEO comes in. Tailoring your online content to maximize keywords that are hyper-focused on city names, local area nicknames, and other local jargon will help improve your local SEO.

While local keywords have always been important for vending website SEO, there is even more urgency now. Google reports that more people are using keywords like “near me” than ever before. In two years, that query has risen 200%. If your local SEO isn’t optimized, you could be missing out.

4 Tips to Improve Local SEO

1. Include Your Address

There are several ways to optimize your website for local search. The first is to include your address. Search engines use this to decide if you are “near” someone using the search term “near me.”

Some operators don’t want to include their company’s physical address for personal or privacy reasons. But the benefits outweigh the risk of a client dropping by. Besides, having an address makes your company look more professional and trustworthy.

2. Pair City Names and Services

A second way to boost local SEO is to use local keywords in your website text. This means including city names as often as logical. Be careful not to over-stuff your site.  This could actually have a negative effect and lower your ranking. The rule of thumb is if the text reads well, you should be okay with the number of keywords.

Tip: It’s best to pair local keywords with the names of services your customers are searching for. For example, write about your reliable “CITY vending machines” to help connect your company with those searching for vending machines in your “CITY”.

3. Add Local SEO to Blogs

Third, write blogs and publish them on your social media platforms. Blogs are a great way to add content that is recognized by search engines. Highlighting local search terms throughout your blogs will boost your rankings for these keywords.

Be sure your blog includes backlinks to your website too. When readers click on your blog’s backlinks they will go directly to your website and discover more relevant content for their local area.

4. Consider Multiple, Local Landing Pages

Finally, get in the mind of someone searching for your services. If they want vending in a certain city and click through to your website, will they see that city named? Will there at least be a nearby city or region that tells them you service their area? This is what the user expects.

Some vending operators have multiple locations that aren’t close to each other. In this case, the operator might want to have a different website landing page for each location. That way, each page can contain words with a local focus that makes sense to the person searching. You’ll get a better sales lead this way, too.

Don’t Forget a Google Business Listing

A Google Business Listing will benefit your local SEO. How? Google Business Listings display prominently on Google search.  Plus, Google uses it to understand where your company is located. This allows it to show your company in a list of appropriate results for a “near me” or “city” search.

Ensure your Google Business Listing is complete and promotes your company and its services. It should contain a clear description of your offerings. Be sure the hours of operation and physical address of your workplace are current. Remember, your address also boosts your local SEO. You will also want to include photos of your services and company in your listing. This will help you make a personal connection and seem more attractive to someone searching for your services.

Tip: Encourage your local customers to provide reviews on your Google Business Listing. This validates your services in the eyes of potential clients. And be sure to respond to the reviews. This will show your company cares about providing great customer service and values customer feedback.

Optimize Your Website with More Local SEO Keywords

Strong local SEO is vital to vending companies. Utilizing keywords that reflect the city and regions you service, including your address on your website, and optimizing your Googe Business Listing will help you attract the right clients in the right service areas. Simply put, it will make your business easier to find when a client types in “vending near me.”

For more information about vending marketing, reach out to VendCentral. We offer digital sales and marketing services and specialize in top-notch local SEO for vending operators.

Written by Katie Waxman on May 24, 2023

The NAMA show, hosted by the National Automatic Merchandising Association in Atlanta, brought together leaders, innovators, and enthusiasts in the refreshment services industry. The VendCentral team had the privilege of exploring the trade show floor, attending panels, and networking with key players in the industry. From exciting innovations found at “Imagination Way” to the launch of new products, the show left a lasting impression.

Interested in learning more about the world of possibilities for the industry’s future? Keep reading to discover a few of the show’s highlights, latest product trends, and more!

Coffee, Coffee, & More Coffee!

Office coffee took center stage at the NAMA Show, capturing the attention of attendees at every turn. The Emblem bean-to-cup coffee brewer was ever-present with its exceptional on-demand brewing capabilities. Definitely, a staple to include on your office coffee equipment roster. National brands and local coffee roasters, including Segafredo, Seattle’s Best, Starbucks, Ellis Coffee Company, Bodecker Brewed, and more kept everyone fueled throughout the 3-day show.

Additionally, the popularity of on-the-go coffee options, including nitro brew, cold brew, and canned coffee is undeniable. Brands such as RISE, La Colombe, Wandering Bear, and Costa Coffee made a significant impact, offering unique coffee drinking experiences for attendees.

Bubbling with Excitement: NAMA Beverage Takeaways

The NAMA Show showcased the latest trends in the beverage industry. It came as no surprise that energy drinks continued to dominate. Well-established brands like Red Bull, Celsius, Monster, and C4 Energy drew substantial attention. However, the show also provided a platform for up-and-coming brands such as Alani Nu, PHOCUS, UpTime, and Sparkling Ice Energy Drinks to make their mark.

Better-for-you beverages were another highlight of the event. Healthy soda alternatives like Poppi, Zevia, and Good Mood made their debut, captivating attendees with their healthier and more flavorful options for the refreshment services market.

New-Age Vending Equipment & Technology

In the realm of vending equipment, the NAMA show revealed groundbreaking innovations. For example, Just Baked’s hot food kiosk was a must-see. Offering a wide range of delicious meal and dessert options, you can select, pay, and be eating in minutes. The convenience and quality of these hot and fresh treats left a delightful and memorable impression on everyone’s taste buds.

Supply Wizards Supply Wizards wowed the crowd with their revolutionized online ordering process. Their user-friendly software seamlessly integrates with operators’ Vending Management Systems (VMS), making invoicing and tracking inventory a simple task! On average, operators have seen an increase in order sizes by 24% when using Supply Wizards for their online ordering. Therefore, this product is ideal for operators looking to grow their office coffee and pantry services!

ZippyAssist ZippyAssist emerged as a game-changer, enabling vending operators to provide immediate support to customers. With simple-to-use features like instant refunds and maintenance requests, they’ve streamlined customer service. This text-based platform accessed from a customer’s mobile phone is helping operators across the globe enhance their unattended retail experience.

Embracing the NAMA Show Momentum

Overall, the NAMA show was a resounding success leaving operators inspired by new ideas and technology for the refreshment service industry. From the aroma of freshly brewed coffee to the introduction of cutting-edge vending equipment, this event set the stage for a future of innovation and growth. The VendCentral team looks forward to implementing the lessons learned and supporting the members of our industry through comprehensive marketing services.

VendCentral is solely focused on the refreshment services industry. Contact us to learn how our marketing programs can help your business GROW!

Written by Katie Waxman on April 25, 2023

Blogging can help you get more vending and breakroom service leads. In fact, small business resource Fit Small Business reports that businesses that blog get 67% MORE leads per month. That significant boost in leads makes blogging a huge return on investment.

6 Benefits You Get From Blogging

What makes blogging so successful? What brings all those breakroom service leads? It’s a combination of factors, from better search engine optimization (SEO) to being considered a breakroom expert. Keep reading for more details on the 6 benefits of writing a vending website blog. Trust us; you won’t want to miss them!

1. Increase Website Traffic

Blogging helps people find your website. Keywords used in a blog, like vending and breakroom, are “seen” by search engines. That makes your blog and website more likely to show in search results; therefore, more people will find your company while shopping online for breakroom services.

2. Blogging Drive Conversions

Your vending-related blog is a great place to show customers and prospects your knowledge of breakroom services. And that knowledge can lead to conversions, where users fill out an online form or sign up for an email list. After all, when you want a product or service, you go to a company that knows its stuff. So, show off your expertise by publishing blogs!

3. Contribute to Social Media Efforts

Every company needs a social media presence. If you don’t have one, you should. But let’s assume you do have one. Blogging gives you more items to post about. Yes, it’s true. You can promote your latest article with a nice photo to engage your audience and drive traffic to your website. It’s a win-win! But don’t forget to include a link to the blog. Why? Because a direct link encourages clicks and reads without any leg work from the audience. Doing this also helps boost your SEO score and can help your website climb to the top of the search results.

4. Build Trusting Client Relationships

Just as knowledge of quality refreshment solutions drives conversion, it also builds trust. Blogging about services like micro-markets or office coffee shows your customers you are devoted to your businesses. In turn, they are more likely to trust you with their service needs.

Plus, it lets you show off what you can bring to your customers. And who doesn’t love that? Writing blogs about specific break rooms you’ve installed will help your audience understand what you do and what their break room could look like.

5. Reinforce Your Brand

Don’t forget what your blog can do for your brand. Most people, including human resource professionals and facility managers, prefer doing business with companies they recognize and trust. So, make sure they know your company with a blog tone and look that follows your branding plan.

6. Differentiate a Business From Its Competition

Not all vending companies blog. And that’s to your advantage. Blogging sets you apart from the competition. But even if your local competitors do have a blog, you can still use yours to stand out. Ensure your blog has a personal touch, introducing readers to your brand. Cover local issues, seasonally relevant topics, and the service and products that make you the best choice for breakroom services.

The Time to Start Blogging is Now!

Blogging is an important marketing tool. It brings in readers who can convert to breakroom service leads and sales. The key is consistency and industry knowledge, ensuring appropriate keywords appear throughout the blog for maximum results.

Not sure where to start? Don’t worry; our team of marketing experts can help! VendCentral offers different levels of support for vending marketing. Contact us at (866) 699-8363 or visit us online.

Written by Katie Waxman on April 12, 2023

When it’s time for your vending company to create a new website there’s a lot to consider. After all, this is where facility managers and human resource managers learn about your company. The new website needs to showcase your brand identity and offer everything your current customers and prospects want to learn.

To get you started, here are some of our new vending website MUSTS.

Start With Services & Products

A clear message about what your vending company offers must be front and center. That means links for each service. In fact, each service should have at least one dedicated webpage. Focus on showing the service with great-looking custom pictures. Plus, include short descriptions that tell why the service is a benefit.

Enhance the User Experience

For business-to-business (B2B) websites like yours, it’s important to optimize the customer experience. Ensure information is up-to-date, links work, and most importantly, everything loads quickly. Nothing frustrates potential clients more than a website that takes several seconds to load (or never does).

It is also critical your new website displays well on a mobile device. Statista reports that 16% of B2B website traffic was from mobile in 2022. The number is growing, suggesting that mobile devices will be used more in the future. Don’t miss a sale because you’re counting on a desktop user! Ensure your website is mobile-optimized.

A New Vending Website Needs Custom Content

Your vending website needs to show who you are as a company. That means personalization. Be open to including photos of your team, warehouse, and the breakrooms you service. Having more than stock photos on your website will help decision-makers relate to your business. A great place to personalize is an About Us page, which can tell your company’s story.

On your new website, don’t forget to create a space for blogs. Writing a blog is a great way to highlight your vending business’ personality, showcase the breakroom services you offer, and help your search engine optimization (SEO).

Generate Leads With a New Vending Website

Your website acts as a sales tool 24/7. Ensure it’s seen by focusing on services and custom content that is full of SEO keywords. That way prospects in your area find your refreshment services company.

Need to know more about what makes a good vending website? Ask VendCentral, the convenience services industry’s digital marketing experts. We offer different levels of marketing support to match your need. Learn more about how one of our vending marketing programs can drive sales by contacting us at info@vendcentral.com or (866) 699-8363.

Written by Jen on April 14, 2022

Operators and manufacturers are using blogs more and more to connect with customers, display their expertise, promote their breakroom products & equipment, and generate leads. 

There are many ways to keep blogs engaging for breakroom customers. But what types of content work well in a blog? Read on to discover ideas for incorporating interesting and relevant blog content into your digital strategy. And stay tuned until the end to learn one of the biggest benefits of creating blogs.

Answer FAQ’s

It is easy for breakroom operators to identify frequently asked questions when servicing their clients. Write blogs that can be used as a customer service tool for answering them. Consider sending these blog articles to your clients proactively to show you are in tune with their needs and have resources to help them.

Promote New Products & Brands

Use blogs to let your clients know you are working hard to keep your snack, beverage, and fresh food assortments new and exciting. Blog articles are an interesting way to explore new flavors, brands, and seasonal items.

Explore Breakroom Trends

The refreshment services industry is constantly evolving and there are always new ideas to share.  Blogs that identify and elaborate on breakroom trends are a valuable tool for your clients. They can also create opportunities for breakroom service and equipment upgrades. 

Equipment Information

Breakroom equipment is constantly innovating.  Write blogs that provide information on your most popular breakroom equipment – especially gourmet coffee brewers. These articles can help your clients maximize the use of their equipment and be helpful for troubleshooting problems too.

Industry expertise

Use blog articles as an outlet for demonstrating your industry knowledge. It will show you stay on top of what is happening in the industry and reinforce your company as a leader in refreshment services.

Build Trust

Blogs are a great way to establish a deeper connection with your clients, build trust, and enhance your company’s brand image. Use these articles to get a little personal. Share your company’s values, highlight outstanding employees, or explain what you are doing to contribute to your community. 

There are so many ways blogs can be useful for your breakroom customers. The added benefit? Blogs are one of the best ways to attract new customers and generate leads for your website. Blogs are often rich in industry keywords, improving your company’s SEO and search engine ranking. 

Blog articles published to your company’s website remain online far longer than any social media post. This means its content will continue to be helpful to your existing clients and effective in driving new website traffic for years to come.

VendCentral specializes in creating thoughtful and impactful digital marketing content for the refreshment services industry. If you would like to learn more about our marketing programs visit our website or call us at (866)699-8363