VendCentral: Spreading Good Karma
Jen / August 23, 2022
Five years ago, we shared the philosophy of Karmic Management and how it influenced VendCentral’s team and business approach. Our founder, Neil Swindale, connected with the concept when he first read the book Karmic Management many years prior and its principles continue to shape the way our company operates and grows. Today, the idea of good karma is still one of the cornerstones of our vending marketing agency. Here are some of the biggest ways it is impacting our own people and our relationships with clients.
Do for Others
We believe in putting out into the world what we hope to get back. Because of that, VendCentral nurtures an honest and ethical team with a strong desire to do for others. We know it is just as much our people as our business practices that turn new customers into long-term clients. We aim to foster a supportive community within the vending industry and to lend a hand to hardworking breakroom operators, whether they are our clients or not. To us, it’s just as important as hitting profit goals. In our practice of doing for others, we have been fortunate to gain valuable friends and business relationships in the vending industry and grow our revenues.
Build the Connection
Our relationships with our clients are just that: relationships. And, we know a great relationship can’t result from two people just doing their own thing. We invest in building a connection with our clients that generates positive energy for us both. The foundation of that relationship is communication, collaboration, and respect. Through it, we gain a deeper understanding of our client’s business goals. For those relationships to be strong long-term, VendCentral invests in learning, growing, and adapting to our client’s changing needs. It has allowed us to exceed our client’s expectations as they evolve.
Be Comfortable with Change
Growing a small business is the result of being open and responsive to change all of the time. And in the world of digital marketing things are changing all of the time too. Our mindset is to view change as an opportunity, even when it’s hard. Change, in itself, is the constant we can always count on in the vending industry, in digital marketing, and in our own lives as well.
Live (and work) with Purpose
Personally, and professionally, we believe life is much fuller when we live it with purpose. Our purpose at VendCentral is to use our talents to help vending operators succeed online. Through authentic customer engagement, we drive new businesses to increase their sales and profits. For us, it means more than building vending websites or developing marketing programs. It means helping family-run operators thrive. It means secure jobs for route drivers. It means spreading the word on what better breakroom services can do for employees and communities across the nation. It means spreading good karma.
VendCentral is laser-focused on supporting the vending industry. To discover how our marketing programs can help you achieve your sales goals contact us or call (866) 699-8363.